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Shipping Information – VMW

VMW offers FREE ground shipping on all orders over $200.00 in the USA. However, orders shipping to Hawaii & Alaska may be subject to additional shipping charges. A majority of the orders placed on our website will arrive by FedEx or UPS. The standard time from order to receiving your product is typically 3-5 business days.

With so many brands we carry, some products from certain manufacturers may take longer depending on the type of product you are ordering and if any customization is required.

Some items may take longer to arrive. They include:

Power Wheelchairs

Most travel, folding and standard power wheelchairs leave the warehouse within 1-3 business days. Custom chairs with non-standard seat sizes or other custom options can take from 1-2 weeks to arrive, depending on the manufacturer. Travel power wheelchairs and folding power wheelchairs are delivered via UPS or Fedex, and do not require a signature. Full-size power wheelchairs are delivered via freight carrier. The freight carrier will call you to arrange a specific delivery time once the lift chair is at their facility in your area.

Mobility Scooters

Travel Mobility Scooters – Typically shipped the same day and will arrive in 3-5 business days.

Medium Mobility Scooters – Typically delivered within 6 to 10 business days.

Full-Sized – Typically delivered within 6 to 10 business days.

Note: Custom orders such as no-flat tires, lighting, turn signal, or special seating sizes will require additional time to leave the facility. This time can take on average from 1 to 3 weeks. These are historical averages and delivery times may change.

Power Wheelchairs

Travel Power Wheelchairs – Typically leave the warehouse within 1-3 business days. Delivered via UPS or Fedex.

Folding Power Wheelchairs – Typically leave the warehouse within 1-3 business days. Delivered via UPS or Fedex.

Full-Size/Standard Power Wheelchairs – Typically leave the warehouse within 1-3 business days. Delivered by a freight carrier. Delivery time will be arranged by freight carrier company.

Custom Power Wheelchairs – Typically, custom power wheelchairs w/custom seat sizes or other options that are unique, can take from 1-2 weeks to arrive, depending on the manufacturer.

Note: Custom orders such as no-flat tires, lighting, turn signal, or special seating sizes will require additional time to leave the facility. This time can take on average from 1 to 3 weeks. These are historical averages and delivery times may change. 

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